Last updated: 26 August 2025
At TMB UK, we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK law.
1. Information We Collect
We may collect and process the following personal data when you use our website or services:
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Identity Data: full name, date of birth, nationality, passport details (where required for visa guidance).
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Contact Data: email address, phone number, postal address.
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Academic & Application Data: qualifications, transcripts, personal statements, references, and university application details.
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Financial Data: student finance information and payment details (if applicable).
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Technical Data: IP address, browser type, cookies, and usage statistics for site improvement.
2. Lawful Basis for Processing
We process your personal data under the following lawful bases:
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Contractual necessity – to provide admission guidance and consultancy services.
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Legal obligation – where required by UK authorities or immigration rules.
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Legitimate interests – to improve our services and ensure effective communication.
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Consent – where you agree to receive marketing or optional updates.
3. How We Use Your Data
Your personal information is used to:
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Support your UK university or college application.
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Assist with visa applications, scholarships, and student finance.
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Communicate deadlines, requirements, and relevant opportunities.
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Comply with UK legal and regulatory obligations.
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Improve website security, functionality, and user experience.
4. Sharing of Data
We do not sell your data. However, we may share it with:
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UK universities, colleges, and partner institutions involved in your application.
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The UK Home Office or visa authorities, where required.
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Professional service providers (IT, website hosting, email providers) under strict confidentiality agreements.
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Regulators, law enforcement, or courts where legally necessary.
5. Data Security
We have implemented appropriate organisational and technical measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure.
6. Your Rights Under UK GDPR
As an individual, you have the following rights:
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Right to access – request a copy of your data.
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Right to rectification – correct inaccurate or incomplete information.
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Right to erasure – request deletion of your data (where legally permissible).
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Right to restrict processing – limit how your data is used.
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Right to data portability – request transfer of your data to another provider.
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Right to object – stop processing based on legitimate interests or marketing.
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Right to withdraw consent – where consent is the lawful basis.
You can exercise these rights by contacting us at admission@tmbuk.com.
7. International Transfers
If we transfer your data outside the UK (e.g., for university applications abroad), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.
8. Cookies
Our website uses cookies to enhance functionality and improve user experience. You can manage or disable cookies in your browser settings. For more information, please see our Cookies Policy.
9. Data Retention
We keep personal data only for as long as necessary to fulfil admissions, compliance, and legal obligations. After this period, data is securely deleted or anonymised.
10. Complaints
If you are unhappy with how we handle your personal data, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:
👉 www.ico.org.uk
11. Contact Us
If you have any questions about this Privacy Policy or your personal data rights, please contact:
TMB UK
182b Lozells Road, Birmingham, United Kingdom, B19 1PA
📧 Email: admission@tmbuk.com
☎ Phone: +44 7868 850614